The Art of
Luxury Living

1. Information We Collect

We collect information you provide directly, such as your name, email, and payment information when you make a purchase.

2. How We Use Your Information

Your information is used to process orders, provide customer support, and improve our services. We never sell your data to third parties.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content.

5. Third-Party Services

We may share limited information with trusted service providers who assist in payment processing, shipping, and website operations.

6. Your Rights

You have the right to access, update, or request deletion of your personal information by contacting our support team.

1. Acceptance of Terms

By using Nova Shopping, you agree to these terms and conditions in full.

2. Products and Pricing

All prices are listed in USD. We reserve the right to change prices without notice. Product images are for illustration purposes.

3. Orders and Payment

Orders are subject to acceptance and availability. Payment must be received before orders are processed.

4. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location and external factors. We are not responsible for delays caused by carriers.

5. Returns and Refunds

Items may be returned within the specified return window if they meet our return eligibility criteria.

6. Limitation of Liability

Nova Shopping shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Modifications to Terms

We reserve the right to update or modify these terms at any time without prior notice.

1. Return Period

You have 15 days from the delivery date to return items for a full refund.

2. Eligibility

Items must be unused, in original packaging, and with all tags attached. Some items like gift cards are non-refundable.

3. Refund Processing

Refunds are processed within 5-7 business days after we receive the returned item.

4. Exchange Policy

Exchanges are allowed for eligible products subject to stock availability at the time of request.

5. Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact our support team within 48 hours of delivery.

7. Refund Method

Refunds will be issued to the original payment method used at the time of purchase.